External Opt-Out Policy
The TMX Finance® Family of Companies (collectively, the “Company”, “we”, or “us”) follows all applicable federal, state and local laws, rules, and regulations regarding all marketing/solicitation calls and text messages. We maintain internal opt-out lists to ensure customer preferences are updated as soon as is practical upon receiving an opt-out request. We ensure all communication campaigns (including but not limited to: texts, emails, mailers, calls and voicemail drops) are scrubbed against our internal lists, as well as the Federal Do Not Call List (when applicable) prior to deployment to ensure all customer preferences are honored.
You can opt-out of select or all direct communications by emailing us at email@example.com, or by calling the customer service line at 1-800-804-5368. You can also provide a written or verbal request to opt-out of targeted communications at the store level. Once we receive your request, the corporate office will add you to our internal opt-out list for the method of contact indicated (i.e. calls, texts, emails, mailers, etc.). The corporate office will also indicate your opt-out preferences in our various operational systems. At that time, we will cease future targeted communication efforts for the indicated method of contact unless you opt back into such communications at a later time.
You can also stop receiving email communications by clicking “unsubscribe” at the bottom of any email message received from us. Or, stop receiving specific text messages from the Company by replying to any text message we have sent you with the word “STOP.” If you wish to stop receiving all text messages from the Company, including those with account alerts and information, type “STOPALL” in the reply text you send us. We will update your preferences, but it may take a short amount of time for your request to be fully processed. If you are receiving text messages and would like to opt-out, have any questions about this policy, or would like us to mail you a paper copy of this policy, please contact us by calling us, emailing us, or sending a letter to us using the contact information below:
- Mail your request to:
Attn: Legal Department
P.O. Box 8323
Savannah, Georgia 31412
- Call 1-800-804-5368 to speak with a Customer Service Representative; or
- Email your opt-out request to: firstname.lastname@example.org
Should you ever need to contact us, reply to any text message with the word “HELP.” Upon receiving your text message, we will send you a text message with information on how to contact us.
If you wish to opt out of the Privacy Disclosure Notice, you must call the Corporate Office at the number listed on your disclosure and a representative at Corporate will comply with your request. Please note, if you opt out of the Privacy Disclosure Notice, you will no longer receive marketing promotions from the Corporate Headquarters, but the store you’re doing business with (or have done business with previously) may still contact you.