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At TitleMax®, we’re committed to providing the best customer experience possible. So if you have any questions, comments, or concerns, we want to hear from you. There are multiple ways for you to reach us. Just choose the option that works best for you below. Our customer care associates are able to assist with any questions about our Title Loans/Pawns and additional products or services.
If the options below won’t work for you, we also have lots of stores across the country and our friendly associates are happy to help with any questions you may have. Find the TitleMax® closest to you on our Locations page!
We have our New Loan Servicing Department available during the following days/hours:
- Monday & Friday from 7am – 9pm CST
- Tuesday through Thursday from 7am – 8pm CST
- Saturday from 7am – 4pm CST
- (Closed on Sunday)
If you are an existing customer and have questions:
Contact us at 800-804-5368.
For general questions about our products or services:
Contact us at 1-88 TITLEMAX.
If you have questions or need assistance with your Online Loans:
Contact us at 1-888-869-4522.
For questions about your Universe Silver Deposit Account:
Contact us at 1-800-483-6634.
Universe Silver customer service is available anytime, 24 hours a day, and 7 days a week.
If you would like to write us, please send your letter to:
15 Bull Street
Savannah, Ga. 31401
Chat Live Now with one of our representatives.