About You
Type of Loan

You must acknowledge receipt of both the Virginia Lender’s Notice and the Borrower’s Rights and Responsibilities Notice in order for us to be able to provide you with an estimate loan range. Please click here to access these notices and acknowledge receipt.

Contact Us

At TitleMax, we’re committed to providing the best customer experience possible. So if you have any questions, comments, or concerns, we want to hear from you. There are multiple ways for you to reach us. Just choose the option that works best for you below.

If the options below won’t work for you, we also have lots of stores across the country and our friendly associates are happy to help with any questions you may have. Find the TitleMax closest to you on our Locations page!

Call Us

We have a support team available Monday – Friday from 8am – 6pm EST.
Contact us at 1-88 TITLEMAX.

Write Us

If you would like to write us, please send your letter to:

Legal Department
15 Bull Street
Savannah, Ga. 31401

E-mail Us

You can also fill out this form below, which will be e-mailed directly to our support team.

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* Maximum loan amount in Ohio is $5,000. Maximum loan amount in Illinois is $4,000. Maximum loan amount in Mississippi and Tennessee is $2,500. Maximum loan amount in select Texas stores is $1,340.

** Loans may require a credit check in California.

*** To be approved for a title loan, you must be at least 18 years of age (19 in Alabama). Loan approval subject to vehicle inspection and appraisal.

† Proof of income is required in Illinois, South Carolina, and California. In California you are also required to provide proof of residency, and a valid vehicle registration to obtain a loan.

‡ All signature and personal loans subject to our liberal credit policies. Signature and personal loans are offered by an affiliate of TitleMax and are currently only available in Georgia and Florida.

§ Refinancing of a competitor’s title loan is not available in Mississippi or Virginia. In Illinois, you are required to have reduced your original principal balance by 20% before refinancing. TitleMax brands, including TitleBucks, Instaloan, and Equity Auto Loan, are not considered competitors. Please see a store associate for details.

- TitleMax of Virginia, Inc. d/b/a TitleMax is licensed by the Virginia State Corporation Commission, license number VTL-11.

- TMX Finance of Virginia, Inc. d/b/a TitleMax Loans of Virginia is licensed by the Virginia State Corporation Commission.

- In Ohio and some locations in Texas, TitleMax will act as a Credit Services Organization to assist you in obtaining a loan. Your loan may be made by an unaffiliated third party Lender. Please see store associate for details. TitleMax of Ohio, Inc., Credit Services Organization Certificate No: CS.900193.000. Please see Important Texas Disclosures.

- In GA, TitleMax offers Title Pawns.